Laboratory

1Work through a request

The Laboratory page has a tab for each step. A request moves along as you work.

1. 1

   To collect

   New requests from clinicians. Collect the sample and mark it collected; the label shows the specimen and container.

2. 2

   To receive

   Confirm the sample has arrived in the lab. If it is unsuitable, click “Reject” and give the reason; it goes to “Rejected (recollect)”.

3. 3

   Processing

   Samples being run.

4. 4

   Result entry

   Click “Enter results”, type the values (reference ranges and flags appear automatically) and add a comment, then “Save results”.

5. 5

   To verify / To approve

   A second person checks and verifies the results. Once verified they are sent back to the clinician and the patient record.

6. 6

   Print

   Click “Print report” for a report on your letterhead.

2Manage the test catalogue

1. 1

   Open the catalogue

   Click “Test catalog”, then “Add test”.

2. 2

   Describe the test

   Enter code, name, department, specimen, container, turnaround time (TAT) and the billing service code so the test is charged.

3. 3

   Parameters and ranges

   Use “Add parameter” for each result (numeric, options or free text) and “Add range” for normal ranges by sex and age.

4. 4

   Import many tests

   Use “Import from Excel” to load a whole catalogue at once.

3Test packages (profiles)

A package bundles several tests at one price, for example a medical check-up, an antenatal profile or a pre-employment panel.

1. 1

   Create a package

   Open “Test catalog & packages”. In the packages card enter a code, name and description, tick the tests it includes and enter the “Package price (KES)” for each price list. Click “Save package”.

2. 2

   Order a package

   Clinicians and the lab pick packages in the same list as single tests. The patient is charged once at the package price; each test in it still gets its own result.

3. 3

   Unit or package price

   A test ordered on its own is charged at its unit price. The same test inside a package is not charged again.

4Walk-in and outside requests

For patients who come straight to the lab, or who bring a request form from another doctor or facility.

1. 1

   Start

   On the Laboratory page click “Walk-in request”. Search for the patient; if they are new, register them at the front desk first.

2. 2

   Who sent them

   If the request came from outside, enter the requesting doctor, their facility and the form reference. It is printed on the lab report.

3. 3

   Payer, tests and priority

   Choose the payer (cash, insurance or corporate, with scheme and member number), pick the tests and packages and set the priority (routine, urgent or STAT).

4. 4

   Register and bill

   Click “Register request & bill”. The request joins the lab worklist and the charges go to the cashier. From here it works like any other request.