User guide
Learn AfeySync, step by step
36 topics and 359 clear steps covering every part of AfeySync, from registering your facility to SHA claims and reports. Share any page with your team.
New to AfeySync? Start here
- Step 1Register your facilityCreate your facility on AfeySync online in about five minutes and get your own web address.
- Step 2Signing in and two-step verificationHow everyone signs in on accounts.afey.co.ke, keeps the account safe and recovers access.
- Step 3Set up your facility (administrators)Branding, branches, users and roles, diagnoses, integrations, security and the audit trail.
- Step 4Front desk: register, check in and emergenciesFind or register patients, avoid duplicates, check them in and register emergencies fast.
Getting started
Register your facilityCreate your facility on AfeySync online in about five minutes and get your own web address.13 stepsSigning in and two-step verificationHow everyone signs in on accounts.afey.co.ke, keeps the account safe and recovers access.14 stepsMy profile, security and leaveUpdate your own details, change your password, see where you are signed in and request leave.9 stepsSet up your facility (administrators)Branding, branches, users and roles, diagnoses, integrations, security and the audit trail.25 steps
Patients & front desk
Front desk: register, check in and emergenciesFind or register patients, avoid duplicates, check them in and register emergencies fast.15 stepsPatient recordsSearch patients, view their history, update contacts and identifiers, and manage insurance.10 stepsAppointmentsBook patients by service or practitioner, pick free slots, set repeat courses and check patients in.11 stepsQueues and the patient visitCall patients from the queue, move them between departments and follow the whole visit.11 steps
Clinical care
Triage and vitalsRecord vitals with automatic flags and set the triage category.5 stepsConsultation, diagnoses and ordersWrite the clinical note, add ICD diagnoses, order tests and imaging, and finalise.10 stepsPrescribing medicinesPrescribe from the pharmacy’s own stock with pick-lists for dose, frequency, route and duration.6 stepsSick notes, medical reports and fitness certificatesWrite sick leave notes, medical reports, fitness certificates and attendance letters, signed and printed on your letterhead.6 steps
Diagnostics & pharmacy
LaboratoryFrom sample collection to verified, printable results, plus the lab test catalogue.17 stepsRadiology and imagingSchedule exams, report findings and release verified reports.5 stepsPharmacy and dispensingDispense prescriptions from stock, safely and in expiry order.10 stepsPharmacy POS, returns and Z-reportSell over the counter to walk-in customers and outside prescriptions, take returns and close the day with a Z-report.11 stepsInventory and stockItems, prices, batches and expiry, receiving, transfers, adjustments and Excel import.11 stepsStores: requisitions, stock takes and reportsDepartments request items, managers approve, the store issues; count stock with printed sheets; see how stock moved.15 stepsProcurement: suppliers and purchase ordersKeep suppliers, raise and approve purchase orders and receive goods against them.4 steps
Wards & specialist care
Admissions, wards and dischargeWards and beds, admission, nursing care, medication rounds, transfers and discharge.17 stepsMaternity: ANC, labour, delivery and birth notificationAntenatal care, the labour record and partograph, delivery, the newborn and printing the birth notification.11 stepsMCH, immunisation and family planningImmunisation, growth monitoring, family planning and defaulter tracing.5 stepsDentalThe dental chart (FDI), examination, diagnosis and treatment plans with billing.5 stepsMortuaryAdmit bodies, track storage, bill and release to next of kin.6 steps
Money & claims
Services and price listsSet prices once for cash, SHA, insurance and foreign patients; every bill uses them automatically.6 stepsCorporates, insurance schemes, copay and capitationSet up each employer and insurance scheme once with its price list, copay and how it pays; reception just picks it at check-in.8 stepsBilling, cashier and M-PesaInvoices, taking payments (cash, M-Pesa, card, bank), receipts, waivers, credit notes and refunds.14 stepsSHA: eligibility, visits, preauthorisation and claimsCheck SHA eligibility, get member consent, request preauthorisation, submit claims and record payment.14 stepsSHA fingerprints: HealthID, adult and child consentSet up the fingerprint scanner with HealthID, capture adult consent in SHA's capture screen, enrol children's fingers and let them consent with their own print.18 stepsPrivate insurancePayers, member verification, benefit reservation, claims, attachments, remittances and reconciliation.10 stepsFinance and expensesCollections, receivables and recording and approving expenses.4 steps
Management
ReportsRun live reports for any date range, print them or export to Excel (CSV).4 stepsHR: staff, licences, roster and leaveStaff records, practising licences, the duty roster and leave approvals.6 stepsSMS credits, bulk SMS and your AfeySync subscriptionTop up SMS credits, send bulk SMS to patients and manage your plan, quotations, invoices and payments.9 stepsPrintingWhat you can print, on your own letterhead, and tips for good printouts.3 steps
Can’t find what you need?
Our team will walk you through it. Call 0722 651 888 or message us on WhatsApp.
Ready to try it with your team?
Register in about five minutes. Your facility gets its own private database and web address.