Patients & front desk
Appointments
Book patients by service or practitioner, pick free slots, set repeat courses and check patients in.
- Who uses it
- Reception and clinicians
- Where to find it
- Appointments
1See your appointments
- 1
Open Appointments
Go to “Appointments”. Choose Today, Upcoming, Past or All.
- 2
List or calendar
Switch the view to a list or a weekly calendar. Use “Previous week” and “Next week” to move around.
- 3
Filter and search
Filter by status, service or practitioner, or search by patient.
- 4
Export
Export the list to share or print a day’s schedule.
2Book an appointment
- 1
Start with the patient
Click book, search for the patient and click “Book” next to them (or register them first).
- 2
Book by service or practitioner
Under “Book by” choose a service (for example physiotherapy or dental) or a specific practitioner.
- 3
Pick a date and a free slot
Choose the date and duration, then click a free time. Slots already taken are not offered, and a patient cannot be double-booked.
- 4
Repeat course (optional)
For a course of sessions set “Number of sessions” and “Repeat every” (for example weekly). AfeySync books them all and warns about clashes.
- 5
Reason and notes
Add the reason for the visit and any notes, then save.
3On the day
- 1
Check in
When the patient arrives click “Check in”. A visit opens and the patient joins the queue.
- 2
No-show or cancel
Use “No-show” if the patient did not come, or “Cancel” if the appointment is called off.
Need help with this? Our team can show you on a call.
Ask on WhatsApp