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Patients & front desk

Appointments

Book patients by service or practitioner, pick free slots, set repeat courses and check patients in.

Who uses it
Reception and clinicians
Where to find it
Appointments

1See your appointments

  1. 1

    Open Appointments

    Go to “Appointments”. Choose Today, Upcoming, Past or All.

  2. 2

    List or calendar

    Switch the view to a list or a weekly calendar. Use “Previous week” and “Next week” to move around.

  3. 3

    Filter and search

    Filter by status, service or practitioner, or search by patient.

  4. 4

    Export

    Export the list to share or print a day’s schedule.

2Book an appointment

  1. 1

    Start with the patient

    Click book, search for the patient and click “Book” next to them (or register them first).

  2. 2

    Book by service or practitioner

    Under “Book by” choose a service (for example physiotherapy or dental) or a specific practitioner.

  3. 3

    Pick a date and a free slot

    Choose the date and duration, then click a free time. Slots already taken are not offered, and a patient cannot be double-booked.

  4. 4

    Repeat course (optional)

    For a course of sessions set “Number of sessions” and “Repeat every” (for example weekly). AfeySync books them all and warns about clashes.

  5. 5

    Reason and notes

    Add the reason for the visit and any notes, then save.

3On the day

  1. 1

    Check in

    When the patient arrives click “Check in”. A visit opens and the patient joins the queue.

  2. 2

    No-show or cancel

    Use “No-show” if the patient did not come, or “Cancel” if the appointment is called off.

Need help with this? Our team can show you on a call.

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Ready to try it with your team?

Register in about five minutes. Your facility gets its own private database and web address.